Knowledge Base Management
Knowledge base is designed with loads of powerful features in Link-OM - operations management software that make it relatively easy to use. One such feature is a powerful search engine that provides clients the capability to search for information quickly. Another enhanced feature of the tool is to allow provision of audio and video files.
- Reference prior tickets, attachments, standards problems and resolutions, activities and history
- Search reference materials such as FAQs, project documents or white papers