<< Go to Help Guide
How to Edit a Ticket
Step 1: Click on Tickets tab on the top menu
Step 2: On the Manage Tickets screen, the list of all the existing tickets will be displayed. Search the ticket that needs to be edited. To search a ticket, please refer “How to Search a Ticket”
Step 3: Hover mouse over the gear icon of the ticket which needs to be edited and click on “Edit” icon
Step 4: On Edit Ticket screen, update the changes in the ticket and click on save button.